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What do you mean by 1 Credit?
A credit signifies a unit that is used to broadcast a voice call to a single mobile number. 1...
Can I send voice broadcasts to International Numbers?
No. You cannot send voice broadcast to International Numbers. Only Pan india broadcasts can be...
Can I send a voice broadcast to a fixed line or a WLL number?
You can send a voice broadcast to both a fixed line and a WLL number.
What are the file formats that I can use to upload and download customer data ?
.CSV the only two compatible formats that can be used to upload your desired data. You can also...
What is the time zone that is followed for scheduling the broadcast?
The Platform follows IST (Indian Standard Time) time zone.
What is an IVR?
IVR is defined as an interactive voice relay, it is an interactive technology that allows a...
What is the maximum number of mobile number database that can be uploaded for a single campaign to be braodcasted from the interface?
The maximum number of mobile number database that can be uploaded for a campaign should be 20000...
How do I know my current credit value?
Once you are logged into the interface with your login details, you can view your current credit...
How would I get a large database size campaign executed?
If you desire to execute a large database size campaign, you can execute it yourself through the...
Sometimes a campaign starts instantly, and sometimes there is a delay, why does it happen?
The campaign starting time depends on the queue that exists during the time. It also depends on...
Can I log on to Web Panel from 2 different locations simultaneously, using single user's account?
Yes, you will able to execute simultaneous sessions with a single user account at a particular...
What is the format supported for the voice clips?
For better quality, currently we support only .Wav file at 8000 Mono. Software is given in...
How do I convert a file from any Voice format into your platform compatible format?
You can convert the file format into the compatible file format by using the free sound convertor...
What if the voice clip that I upload is for more than 30 seconds (1 Credit); will my broadcast stop after 30 seconds?
If your voice clip is more than 30 seconds your broadcast will continue but extra credits will be...
Can you manage a voice recording for me?
Sorry, as of now we do not provide such service

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